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Privacy Policy

Privacy Policy for 3Vi

 

Last Updated: May 2026

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We respect your privacy and are committed to protecting the personal information of our business partners, clients, and website visitors in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

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1. Information We Collect
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When you interact with our website, specifically through our contact and quote request forms, we collect the following personal information:

  • Identity Data: Name, surname, and job position.

  • Contact Data: Email address and company name.

  • Technical Data: IP address, browser type, and usage patterns collected via Google Analytics and Wix cookies.

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2. Purpose of Collection
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We collect and process your information for the following reasons:

  • Service Delivery: To provide you with the project quotes and information you requested.

  • Communication: To respond to your inquiries.

  • Marketing: We may occasionally send you marketing updates regarding our services. You will always have the option to "opt-out" or unsubscribe from these communications immediately.

  • Site Optimisation: To analyze website traffic and improve our user experience via Google Analytics.

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3. Storage and Data Transfer
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  • Wix Hosting: Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general applications on secure servers located outside of South Africa.

  • Third Parties: We do not sell or rent your data. We only share information with third-party service providers (like Wix and Google Analytics) necessary to operate our website and business.

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4. Data Retention
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Under POPIA, we retain personal information only for as long as is necessary to fulfill the purposes for which it was collected.

  • Lead Information: For inquiries that do not immediately result in a contract, we retain your data for a period of 5 years to maintain business records and facilitate future service requests, unless you request earlier deletion.

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5. Your Rights (Data Subject Participation)
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You have the right to:

  • Request access to the personal information we hold about you.

  • Request the correction or update of your information.

  • Object to the processing of your data for marketing purposes.

  • Request that we delete your personal information.

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6. Security
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We take all reasonable technical and organisational measures to secure the integrity and confidentiality of your personal information and to prevent loss, damage, or unauthorised access.

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7. Information Officer
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In compliance with POPIA, our designated Information Officer is responsible for overseeing our privacy practices.

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8. The Information Regulator
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If you believe we have not handled your data correctly, you have the right to lodge a complaint with the South African Information Regulator:

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